Frequently Asked Questions
How do I
sign up?
To sign up for your Charnes Tour just go to our
Reservations
page.
If I am traveling alone can I get a private room?
Can I get a
roommate?
We welcome single
travelers. Tour prices are based on double room occupancy. A
single supplement is required for single room occupancy. Single
guests can request a roommate and consequently not pay the supplement. If you request a roommate, we will try to pair you with one (of the same
gender). If we do not find a roommate and if you sign up for the
trip more than 50 days before departure no single supplement will be
applied. If you sign up less than 50 days prior to departure the
single supplement will apply. Please note that in Italy single rooms are frequently
smaller than double rooms even though they cost more per person.
How do I pay for my tour?
You can pay by
credit card, personal
check, or bank transfer. Checks should be made out to Charnes
Tours and mailed to:
Charnes Tours
1985 Grape Street
Denver, CO 80220.
What kind of
shape do I need to be in for my trip?
Our trips are not
athletic events. To comfortably complete our walking tours you should be
able to hike over hilly terrain for three hours. On the bicycle trips we
average 15 miles per day. Most people are able to
complete the daily bicycle rides in 2 to 3 hours. On any trip you
can adjust the mileage for your personal preferences.
Can I do more or less
distance if I want?
How much you ride or
walk is entirely up to you. On any day you can choose to add
miles, take a shorter loop back, or not ride or walk at all. We
usually stay two nights in every hotel making it easy to take a day off
if you would like. Vehicle support is always available on all bike tours. The vehicle
will provide refreshments and a place to put your purchases or extra
clothes. If you get tired or don't want to do a particular hill,
the vehicle will be there for you. You can even arrange rendezvous points so you can be picked up where and
when you would like. At breakfast we pass out detailed route notes that lay out turn by turn
the day's ride.
Route Notes example
How large are your groups?
Our groups are never
larger than 15 guests. Small groups offer many advantages. Our guides can better serve our guests. We can stay in small
family-run hotels that are not available to larger groups. We have
larger choice of restaurants and the Italians see us as individuals
rather than a group.
How do I get to the first
hotel?
Our bicycle tours and
our Tuscany Hiking tour begin with a private shuttle from the Florence
train station to the first hotel. Our Cinque Terre Hiking trip begins at
our first hotel in Lucca. Lucca is easily accessible by train from
Florence.
How
do I get back to a larger city when the trip is over?
We do not provide transportation on the last day of the tour. You
will need to take public transportation to a larger city at the end of
your trip. We will be happy to help you with train and bus
schedules.
Do I have to carry my own
luggage?
You do not have to carry your own luggage on your Charnes Tours. On days when we change hotels we will ask you to bring your bags down to
the lobby. If you would like to help put your bags in the van your
assistance is welcome, but not a necessity.
Why is there no
rental fee for the bicycles?
The rental fee is included
in the trip price. Charnes Tours offers trips with one price and
no extra charges.
Can I bring my own bicycle?
Guests can certainly bring
their own bicycles.
How long has
Charnes Tours been in business?
Charnes Tours LLC was
founded in 1999. David Charnes is the owner and operator.
How do I contact Charnes
Tours?
We can be reached at:
E-mail:
info@charnestours.com
Toll free: 1-866-665-0324
Fax: (303) 388-7223
Mailing address:
Charnes Tours
1985 Grape Street
Denver,
CO 80220
USA
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