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Toll Free:  1-888-491-2760
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Terms and Conditions

Deposit  To reserve your tour we require a deposit of US$ 300 per person.

The balance for your tour is due 60 days before departure. A confirmation packet of pre-departure materials will be sent to you within two days of the receipt of your deposit.

Cancellations and Refunds  If you must cancel your reservation the cancellation fees are as follows:

Days Notice Cancellation Fee
90 + US$ 100
60-90 Loss of the full deposit
30-60 Full deposit +50% of final payment
30-0 100% of trip price

Switching Trips  You may transfer your trip deposit to another departure in the same calendar year.

Responsibility and Liability  Charnes Tours is not liable for bodily injury or property damage as a result of but not limited to: physical exertion for which a guest is not prepared; forces of nature; travel by train, auto, boat, or other conveyance, or by bicycle, foot or other form of active travel; consumption of alcoholic beverages; breakdown of equipment; lack of or limited access to medical attention in remote locations; and the adequacy of medical attention once provided. Guests grant Charnes Tours permission to take photographs or make film records of its trips for promotional and commercial use, as well as approve such use by third parties, without financial remuneration.

Waiver
  All clients are required to sign a waiver before their tour departure. Clients are also required to follow safety policies and procedures and the guides' instructions during activities

Cancellation Insurance
We highly recommend that you purchase travel insurance, including trip cancellation/interruption insurance. Exceptions to our cancellation policy cannot be made for any reason including weather or personal emergencies. There is no refund for unexpectedly leaving a trip early or arriving late.

Single Travelers
Tour prices are based on double room occupancy. A single supplement is required for single room occupancy. Please note that in Italy single rooms are frequently smaller than double rooms. Groups of three can book triple rooms and avoid the single supplement.